Director of Aftermarket & Product Support

DYNAPAC GROUP

Fort Mill

24/07/2026

DNYUS2

About us

 Join Dynapac and help build the roads ahead. As part of the FAYAT Group, Dynapac is a global leader in road construction equipment with a long history of innovation, quality, and customer partnership. We believe in supporting our customers every step of the way—and the same is true for our employees. If you're looking for an opportunity to make an impact, grow your career, and be part of a collaborative team, we'd love to hear from you.

Our offer
Dynapac N. Americas is on the hunt for an exceptional Director of Aftermarket to join our growing team in South Carolina.

We are looking for someone who knows the aftermarket business inside and out—parts, service, customer support, and operations—but just as importantly, someone who believes great customer experiences and great teams go hand in hand. We need a leader who enjoys solving problems, developing people, driving continuous improvement, and see themselves as a strategic thinker with a hands-on collaborative leadership style.
If you're ready for a new challenge—or if someone immediately comes to mind—we'd love to hear from you. Sometimes the best hires come from a simple connection.

This position will have within his/her scope the responsibility for sales and operations of aftermarket parts, consumables, accessories, customer service, technical support and logistics for the new entity we will establish within North America. We are looking for someone with an entrepreneurial spirit and strong customer focus. Responsible for the overall management and development of aftermarket sales and customer service processes with the aim of supporting and continuously improving our distribution channels, rental partners and end users. This position reports to the President and Regional General Manager.

About you

Experience Requirements:

Solid background in aftermarket management, customer service, technical support, sales and business system knowledge. The ideal candidate should have experience within compaction and paving business.

  • Good knowledge of customer center activities
  • Ability to work within a fast paced environment as a strong and influential team member
  • Sales of Aftermarket and Consumables Business
  • Customer Service Management
  • Technical Service & Warranty Management
  • Channel management Direct/ Full Line Distributors/ Rental Accounts/ Specialty Distributors/ Agents

Knowledge/Education Requirements:

Minimum of a Bachelor's Degree in Business Management, Engineering or similar with 10 years of experience along with a solid aftermarket background in the North American market. The capacity to develop a solid understanding or our products, the market and sales process. Fluent in English is a must. Spanish would be strong asset.

Please contact Michelle Tobin at m.tobin@fayat.com or +1 (803) 337-0710 with any questions or to submit your resume.
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